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| Worldlink Dialer Portal v1.0 - Friday, January 23, 2009Worldlink announces the pre-launch of it's Automated Outbound Dialer Engine
Automated dialer engines come in all shapes and sizes.
What differentiates us from the other vanilla dialers on the market is our distributed/flexible platform.
We offer very simple basic dialing capabilities driven by our easy to use web based website portal.
Even the most novice users will enjoy using our campaign wizards to guide you through the process of sending out automated messages
or setting up calling campaigns for your call center agents.
Advanced users will enjoy our simple, clean, yet powerful web interface and reporting tools. Generate graphs and reports at any time
or watch the real time status of your campaigns as your calls go out. You can even pause and restart your calling campaigns at any time.
Systems integrators will find working with our WebService/SOAP based API very easy and allow tight integration with your existing applications and back office applications.
Features Include:
- Automated Message Delivery
- Automated Outbound Lead Generation (Play Message... Press 1 for more info ... Transfers, etc)
- Call Center Auto Dialer (3rd Party Call Control... Dial Agent or Rep First)
- Automated Outbound IVR (Custom Programed Interactive Menus)
- Remote or Localy Hosted Advanced IVR Scripting (Asterisk AGI Compatible IVR Systems)
- Reporting / Graphs / Downloadable Call Disposition Data
- WebService API for application integration and automation (includes reporting)
- Very flexible date/time pause and sleep time frames (avoid your calls going out during non business hours etc)
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| Worldlink Wholesale Portal Initial Launch - Thursday, January 22, 2009Worldlink Wholesale Portal expected launch date is projected for February 1st 2009
Initial Features to include:
- Dashboard / Announcements / News Feed
- System Status / Log Monitor
- Call Detail Records
- Outbound Dialer Portal v1.0
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